OVERVIEW
The use of this website and or our services constitutes your agreement to the following terms and conditions. If you do not agree with any of these terms, please do not use this Website or our services.
If you are under the legal age of consent in your respective jurisdiction, you are not permitted to access or use this Website or our services. You acknowledge and agree that you must be of legal age to purchase any products or services offered on this Website.
By submitting an order and or payment, you confirm that you have read, understood, and agreed to be legally bound by these Terms and Conditions. These Terms constitute the entire agreement between you and Forwardthink labs.
DEFINITION OF TERMS
“Website” refers to all online content available on Forwardthink labs. website pages.
“Customer,” “You,” “Your” refers to any individual or entity placing an order with Forwardthink labs..
“Company,” “We,” “Us,” “Our” refers to Forwardthink labs..
“Products” or “Services” refers to all eBooks, digital content, and related services provided by Forwardthink labs.
“Order” refers to a purchase made through the Website, email, or other approved communication channels and confirmed upon successful payment.
SERVICE DELIVERY TIMELINE
Once payment is successfully completed, Paper Books will be delivered within 5 to 10 working days, E-Books will be delivered instantly and Tailored Services will be delivered depending on the nature of the package or customization involved.
BILLING TERMS
All purchases made through Forwardtink labs are one-time payments. Full payment is required upfront. There are no recurring subscription fees unless explicitly stated.
OUR SERVICES
Customers are advised to carefully read and understand the refund policy before placing an order. It is the customer’s responsibility to review these Terms and Conditions prior to submitting any payment or order.
RETURNS
For our website offering paper books, e-books, and tailored services, our returns and refund policy is as follows:
- Paper Books: If your book arrives damaged, lost, or defective in any way, you can return it within 30 days. Just contact us via email or the phone number provided on our website, and we’ll process your return within that 30-day window.
- E-Books: If you’ve downloaded an e-book and encounter any issues, just reach out to us by email or phone to discuss a refund.
- Tailored Services: For personalized services like personal biographies, you’ll be in direct contact with us. If there’s an issue, you can request up to five revisions. Beyond that, we can discuss refunds if needed.
REFUND POLICY
At Forwardthink Labs, customer satisfaction is important to us. Our refund policy ensures transparency and fairness.
Important Notice
Refund requests must be made within 30 days of purchase. Requests submitted after this period will not be eligible for a refund.
If you do not receive your purchased product, please contact us immediately.
To request a refund, contact us via:
Email: info@forwardthinklabs.com
Refunds, when approved, will be processed through the original payment method within 3 business days.
CHANGE OF MIND
a) Prior to Delivery:
Customers are eligible for a 100% refund if the request is made before the digital product is delivered or accessed.
b) Within One Hour of Purchase:
If you change your mind within one hour of placing the order, you may request a full refund.
c) After Delivery:
Once the eBook has been delivered or accessed, refunds may be issued partially (up to 5%) at the Company’s discretion.
INCOMPETENT DELIVERY
If the delivered product does not meet the documented requirements, customers must first allow revisions or corrections. We offer unlimited revisions to ensure satisfaction.
If, after multiple attempts, the product still fails to meet requirements, a partial or full refund may be issued based on mutual agreement.
LATE DELIVERY
While we strive for timely delivery, if a delay occurs due to our fault and remains unresolved after multiple contact attempts, a refund may be processed upon verification.
REFUND TIME FRAME
Refund claims must be submitted within 30 days of product delivery, provided no revisions have been requested. Claims submitted after this period will not be entertained.
CASES WHERE REFUNDS WILL NOT BE ISSUED
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Minor technical issues such as formatting, grammar, or word count
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Delays caused by the customer
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Dissatisfaction due to personal preference
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Access or download of the eBook has already occurred
In such cases, partial refunds or future discounts may be offered at the Company’s discretion.
MODIFICATIONS TO SERVICES AND PRICING
Prices, discounts, and services are subject to change without prior notice. Forwardtink labs reserves the right to modify or discontinue any service at any time without liability.
In such cases, partial refunds or future discounts may be offered at the Company’s discretion.
Private Label Rights & Licensing Notice
Forward Think Labs hereby confirms that all E-Books and Paper Books offered for sale on this website are covered under valid Private Label Rights (PLR) licensing. We legally hold full rights to use, modify, rebrand, reproduce, package, and sell these products under our company’s name.
We retain authorized PLR licenses for all the books available on our platform, which grant us the lawful ability to distribute and commercially offer these materials as private-label products.
By purchasing from ForwardThinkLabs.com, customers acknowledge and understand that:
- All E-Books and Paper Books are sold under legally obtained PLR licenses.
- Forward Think Labs is fully authorized to market and sell these products as private-label content.
- All rights, permissions, and distribution authority for these materials are properly held by our company.
This licensing framework ensures that every product we offer complies with applicable PLR terms and is legally resold through our platform.
CONTACT INFORMATION
For questions regarding these Terms and Conditions, please contact us at:
Email: info@forwardtinklabs.com
Tell : (909) 264-9909
